Privacy Policy

Privacy Policy

1. Data Controller

The data controller for the processing of personal data is Financial Services Zakynthos O.E., based in Zakynthos, Greece. For any matter relating to the processing of your data, you may contact the Company through the contact details provided on the website.

2. Data We Collect

The Company collects personal data exclusively through two sources:

a) Contact form (Google Forms): first name, surname, telephone number, email address and message.

b) Analytics cookies (Google Analytics): anonymous statistical data relating to the use of the website, such as number of visits, session duration and pages viewed. This data does not identify the user.

3. Purpose of Processing

Data collected through the contact form is used solely for the purpose of communicating with the interested party in relation to their enquiry. Cookie data is used for the purpose of improving the content and user experience of the website.

4. Legal Basis for Processing

The processing of data is based on the consent of the user (Article 6(1)(a) of Regulation (EU) 2016/679), which is provided upon submission of the contact form and upon acceptance of cookies via the relevant banner.

5. Data Retention Period

Data collected through the contact form is retained for three (3) months from the date of submission, provided that no professional engagement is established. In the event that an engagement is established, data is retained for the period prescribed in each case by applicable tax or other legislation.

Cookie data is retained in accordance with the retention policies of Google Analytics.

6. Data Recipients

Personal data is not disclosed to third parties, other than Google Ireland Limited, which acts as a data processor for the operation of the Google Forms and Google Analytics services.

7. Data Transfers outside the EU

Google may process data on servers located outside the European Economic Area. Such transfers are carried out on the basis of Standard Contractual Clauses in accordance with the requirements of the GDPR.

8. Data Subject Rights

Every user has the following rights under the GDPR:

a) Right of access to their data (Article 15).

b) Right to rectification of inaccurate data (Article 16).

c) Right to erasure (Article 17).

d) Right to restriction of processing (Article 18).

e) Right to data portability (Article 20).

f) Right to object to processing (Article 21).

g) Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

To exercise your rights, you may contact the Company through the contact details provided on the website.

9. Right to Lodge a Complaint

If you consider that the processing of your data infringes the GDPR, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA), 1-3 Kifissias Avenue, 115 23 Athens, Greece, www.dpa.gr.

10. Cookies

The website uses analytics cookies exclusively through Google Analytics. Upon first visit, a dedicated banner is displayed through which the user may accept or decline the use of cookies. The user may also manage or delete cookies at any time through their browser settings.

11. Amendment of this Policy

The Company reserves the right to amend this policy at any time. Any amendments shall take effect upon publication on the website. Users should periodically review this policy for any changes.

Last updated: March 2026